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Privacy Policy

“Your Library” (“we,” “our,” and/or “us”) values the privacy of individuals who use our website, subscription, and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from our users. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our General Terms and Conditions.

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1. Information We Collect

We may collect a variety of information from or about you from various sources, as described below.
If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services.

Information You Provide to Us.

Registration and Profile Information. When you sign up for an account, we ask you for your name, email address, and phone number. We may collect additional information from you as part of the registration process, if needed.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, and delivery address. When we send you emails, we may track whether you open them, click on them, whether they were marked as spam, and whether they were delivered properly to learn how to deliver a better customer experience and improve our Services.

Payment Information. If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.

 

2. How We Use the Information We Collect

We use the information we collect:

  • To provide, maintain, improve, and enhance our Services;

  • To personalize your experience on our Services such as by providing tailored content and recommendations;

  • To understand and analyze how you use our Services and develop new products, services, features, and functionality;

  • To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;

  • To send you text messages, emails, and notifications;

  • To facilitate transactions and payments;

  • To find and prevent fraud, and respond to trust and safety issues that may arise;

  • For compliance purposes, including enforcing our Terms of Use or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency

  • For other purposes for which we provide specific notice at the time the information is collected.

 

3. Sharing of Your Information

We will not rent or sell your information to third parties outside “Your Library” and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

We may share your information with third-party business partners for the purpose of providing the Service to you. Third-party business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

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